Our new supplier portal will be available from 12pm On Monday 30th March. Please do not raise a support request if you're trying to access it before this time.

Co-op Connect

We're making some changes to Co-op Connect

These changes will be delivered through a series of deployments, with the first planned for the end of March 2026. During this time, there will be a short period when you’ll need to move between our current and new Co‑op Connect platforms.

We'll keep this page up to date with updates, guidance, resources, and training to help make the transition as seamless as possible.

Make sure to check news and updates regularly so you don’t miss anything important.

WHAT'S CHANGING?

Only critical processes will be affected by the first release. You'll continue to have the same functionality you have today, and any changes to the look and feel of the portal will be minimal.

The processes moving over are:

Create article

Amend article

Create cost price proposal

Create vendor fund

View forecast and KPI reports

We’ll share more information in March explaining exactly what will happen when we go live. We’ll outline which processes are moving to the new portal and which will remain in the current one.

AT A GLANCE

January 2026 We’ll share further details about what to expect before the first update, including training requirements and support available.

February 2026 We'll provide you with a progress update and a reminder about training sessions. We'll also share further insights about the changes planned for March 2026.

March 2026 We'll be sharing everything you need to know ahead of go-live. We’ll also arranging virtual drop‑in sessions following go‑live to answer your questions and provide any additional support.

Later in 2026, we’ll move any remaining processes to the updated platform and introduce new features. We’ll share more details after the first go-live.

TRAINING GUIDES

We've updated our User Guides, which are available via the existing Co-op Connect platform. You can access these by clicking Help & Support in the navigation bar at the top of the screen, then selecting Help Topic.

Note: These will be available from Monday, 16 March 2026.