Co-op Connect

We're making some changes to Co-op Connect

These changes will be delivered through a series of deployments, with the first phase now successfully live. During this transition period, you'll need to use both the current and new Co‑op Connect platforms.

We'll keep this page up to date with updates, guidance, resources, and training to help make the transition as seamless as possible.

Make sure to check news and updates regularly, as well as the FAQ section, so you don’t miss anything important and can quickly find answers to common questions.

WHAT'S CHANGED?

Only critical processes are affected by the first release. You’ll continue to have the same functionality you have today, and any changes to the look and feel of the portal are minimal.

The processes moving over are:

Create article

Amend article

Create cost price proposal

Create vendor fund

View forecast and KPI reports

We’ll continue to update this page with further details on upcoming phases, including which processes will move to the new portal and which will remain on the current platform.

AT A GLANCE

January 2026 We shared further details on what to expect ahead of the first release, including training requirements and available support.

February 2026 We provided a progress update, along with reminders about training sessions and further insight into the changes planned for March.

March 2026 We shared everything needed ahead of go-live and hosted virtual drop‑in sessions after launch to answer questions and provide additional support.

Later in 2026 We’ll move the remaining processes to the updated platform and introduce new features. Further details will be shared as the next phases progress.

TRAINING GUIDES

We've updated our User Guides, which are available via the existing Co-op Connect platform. You can access these by clicking Help & Support in the navigation bar at the top of the screen, then selecting Help Topic.