SNC Outage on 25/10/2025

SNC Outage

Please note SNC will be unavailable on Saturday 25 October 2025, between 1pm to 6pm

Please log into SNC before 10am if you need to receive any Purchase Orders (POs).

During this time receipt of invoices and ASNs (Advance Shipping Notifications) will not flow through to our systems automatically.

If you’re due to deliver into any of our depots within this timeframe, depots will receipt the order as normal and they’ll create the ASN on your behalf.

Please note ASN compliance reporting will be disregarded for this date so suppliers are not adversely affected by any ASNs which have been manually created by our depot teams.

If you have any questions around the SNC portal, please raise this as a Query on the HEAT Query portal, accessed through MyApps.