SOURCE TO PAY QUERIES

OPTIMISING THE WAY WE WORK

Please use the 'HEAT' tile in MyApps to raise queries in relation to:

invoice payment date requests

statements

remittances

copy claims

disputing price/quantity claims

SNC portal guidance

​Important: Please use Co-op Connect to log any disputes about promotions or overriders. ​

You'll need access to Co-op Connect and/or SNC to gain access to the HEAT tile.

If you need to request access to Co-op Connect and/or SNC

Complete this form and email it to your buyer

SNC USER GUIDE