We will be moving to our new SAP 4/HANA finance system from 5 October.  We will be upgrading Co-op Connect around the 11 and 12 October, so the portal will be unavailable for a short time then. There will be no delays to payments to you - and you will continue to invoice us in the same way as you have always done - but please continue to follow good practice in submitting your invoices promptly.

What will be different in the new system?

There will be some changes to the format of remittances but the important detailed information you need will still be included.

All suppliers will have one Co-op account no for both accounts payable and accounts receivable, though there will be some exceptions, for example if you have multiple accounts or if you are a primary logistics partner.

There will be some minor differences in how disputed AR transactions appear on Co-op Connect.