Stay up to date with the latest information during our transition to our new Co-op Connect Platform.
This page brings together all key updates, reminders and important supplier communications in one place.
Here’s the latest update we shared in our April Supplier Newsletter
On Monday 30 March, we launched a new version of our supplier portal - Co-op Connect. Thank you to everyone who has engaged and shared their feedback so far.
Please note the following processes are now only accessible via the new portal:
Create article
Amend article
Create cost price proposal
Create vendor fund
View forecast and KPI reports
All other processes remain unchanged and are still available on the existing supplier portal until further notice.
As a reminder, you can access the new portal via MyApps, where you'll find a new tile called Co‑op Connect [New]. If you don’t normally log in via MyApps, we recommend updating any saved links to ensure they direct to the new version.
If you missed the communications about this change, please click here to access all relevant information on our dedicated Supplier Hub page.
If you have a colleague who requires access to Co‑op Connect, please:
Complete this access request form
Email the completed form to your Co‑op buyer
Further support
If you require any further support in relation to Co-op Connect, please email [email protected].
Here’s the latest update we shared in our March Supplier Newsletter
Over the course of this year, we’re making essential software updates to Co‑op Connect. These changes will be delivered through a series of deployments, with the first planned for Monday 30 March.
You can find a roadmap of what to expect in terms of changes to the supplier portal over on our dedicated Supplier Hub page.
We recently issued this communication to outline what to expect when we go live, and more detail on how to access the new platform from Monday 30 March.
Only critical processes will be impacted by this first release. You'll have the same functionality you have today, and changes to the look and feel of the portal will be minimal. The processes moving over are;
Create Article
Amend Article
Create Cost Price Proposal
Create Vendor Fund
View Forecast and KPI Reports
We recognise that, between Release 1 and Release 2, you'll need to navigate both new and existing processes. So, supporting you throughout this transition is one of our highest priorities.
Please also note that when we go-live, you'll notice the prefix when submitting a CR (Change Request) will change from ART to ARL. So, please bear this in mind when following up any change requests.
The new portal has been trialled by a small group of suppliers, whose feedback shows that it is faster, easier to use, and far more responsive when making changes.
Here’s the latest update we shared - We're Making Changes to Co-op Connect
To ensure the correct data is uploaded into the new platform, a change freeze will be implemented across the processes outlined in the table below. Please note the dates shown are hard deadlines.
Any processes not listed below are unaffected by the freeze, and you can continue to operate those areas as normal.

This freeze will be in place until 30th March 2026, when we will go-live with the new platform in these areas.
As a result of this change freeze, you may notice our commercial colleagues bringing forward conversations about categories with in-store go-live dates that fall during this period. Please make sure you support these earlier conversations as best you can.
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