Our new supplier portal will be available from 12pm On Monday 30th March. Please do not raise a support request if you're trying to access it before this time.

NEWS AND UPDATES

Stay up to date with the latest information during our transition to our new Co-op Connect Platform.

This page brings together all key updates, reminders and important supplier communications in one place.

12th March

Here’s the latest update we shared - We're Making Changes to Co-op Connect

Change Freeze

To ensure the correct data is uploaded into the new platform, a change freeze will be implemented across the processes outlined in the table below. Please note the dates shown are hard deadlines.

 

Any processes not listed below are unaffected by the freeze, and you can continue to operate those areas as normal.

This freeze will be in place until 30th March 2026, when we will go-live with the new platform in these areas.

As a result of this change freeze, you may notice our commercial colleagues bringing forward conversations about categories with in-store go-live dates that fall during this period. Please make sure you support these earlier conversations as best you can.